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Contact West Cheltenham Medical
Address
West Cheltenham Medical
Hesters Way Community Centre
Cassin Drive
Cheltenham
GL51 7SU
Get directions (opens in Google Maps)
Branch Site
West Cheltenham Springbank
1 Springbank Way
Cheltenham
GL51 0LG
Get directions (opens in Google Maps)
Phone
Contact us online
Parking
- Car parking
- Cycle parking
- Disabled parking
Accessibility
- Braille translation service
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step free access
- Wheelchair access
- Signing service that we can pre-book
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
How can we help you?
Opening hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Out of hours
Enhanced access
Across our Primary Care Network (PCN), we are able to offer our patients access to routine GP and practice nurse appointments during the evenings and on Saturdays. Our Primary Care Network is made up of the following surgeries:
- Church Street Medical, Tewkesbury
- West Cheltenham Medical, Cheltenham
- Mythe Medical Practice, Tewkesbury
- Staunton and Corse Surgery
- Newent Doctors Practice
Enhanced access appointments will take place Monday to Friday 6:30pm to 8pm and Saturday 9am to 1pm at one of the practices above. Saturday afternoon appointments are also available in Gloucester.
West Cheltenham Medical are offering appointments every Wednesday, plus some Friday evenings and Saturday mornings. Appointments can be booked in advance during our usual opening hours.
To provide the highest quality of care under this enhanced access offer, our five PCN practices have entered into a Data Sharing Agreement which ensures confidentiality and information governance. This means that your personal medical information will only be available to the consulting clinician and will automatically be recorded in your own medical records if you are registered at another practice in the PCN.
To find out more about PCNs, please watch this video from NHS England or visit the TWNS PCN Facebook page.
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Integrated Care Board
NHS Gloucestershire Integrated Care Board
Shire Hall
Westgate Street
Gloucester
GL1 2TG
Visit the ICB website